Processing Time: 1 - 2 business days
Shipping Time: United States – [1 - 3 business days]
We stand behind the quality of our products and the satisfaction of our customers. We offer a 100% Satisfaction Guarantee. If for any reason you are not happy with your purchase, you may return the item(s) within 12 days of receiving the order. Please note that monogrammed, personalized, special-order items, opened product or used and items damaged through normal wear and tear are not eligible for return. Also please read the general return policy in the footer page. Please email us at firstname.lastname@example.org and we will ship you a free return label. Once the item received, the purchase price excluding shipping will be refunded. It can take up to 3-7 business days for your bank or credit card service to reflect the credit.
Please Email us at email@example.com before initiate your return. In your email, please include: (1) “[your order number] | Return” as your subject line, (2) your full name (3) your reason for return. And we will assist you from there.